" The mediation helped to re open dialogue "
As a mediator I offer strong rapport building skills and techniques to build understanding , rapport and engagement and to manage high conflict exchanges when necessary. I work for the best outcomes for all parties involved and actively take part in seeking a fair and mutually acceptable resolution.
coaching and mentoring
" The problem remains unsolved but Ian helped me with plans for the future "
As a coach and mentor I provide clients with a confidential space to explore how current issues around performance, leadership or management are impacting on their thoughts ,feelings and actions, and I seek to strengthen their confidence to manage their own needs and that of other colleagues.
" It (mediation) has enabled people to express concerns and begin to explore ways of resolving them. Better communication has resulted "
Team building requires mobilising the key elements of leadership, vision and shared goals whilst at the same time identifying the barriers, resistance and fears that surface when change takes place. I seek to constructively manage the difficult exchanges that are needed, identify the common ground and move the group towards a shared ownership of a future based solution.
TEL: Ian on 07967 620363 email:firstname.lastname@example.org